From start to finish MAP were outstanding in every way.  They kept momentum going when I felt paralysed with stress and confusion.  They so skilfully kept all parties communicating and were like a lubricant of honey and sunshine in the whole process.  That might sound a little poetic but I can't thank them enough for their wonderful work.  It was refreshing to say the least.  Their professionalism, skill and warmth really made a difference.  I was so impressed with the diplomacy and courteous manner used at al times.  What a delight!