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Our business goal is to work for our clients and provide the very best service we can using our extensive expertise and skills. We want to look after our clients so they recommend us and allow our business to grow organically. Since opening in February 2017 we are delighted to have received so much positive feedback, in turn winning many awards for both the service to buyers, sellers and landlords and tenants.

This has meant we have been lucky enough to have won several ESTA awards, the largest and most prestigious property awards which are only awarded to agents based upon feedback from real customers. We recognise that recommendation is the best message for a business and providing the best service we can to our clients is what drives us. For more information on the ESTA awards, the details of the many awards we have won and a message from Location, Location, Location’s TV host Phil Spencer please click HERE

Below is feedback from clients who have used our services. We are immensely proud of this page and thank each and every one of these people for their trust in either buying or selling with MAP and then spending their time in providing us with feedback.

If you are considering buying and selling we would love to try and help you through the process from beginning to end and prove that estate agents are not, by any means, all the same.


ESTA Award 2020
ESTA Award 2020
ESTA Award 2020
ESTA Award 2020

Nothing was too much when you would talk to them.  We made changes to the house and new pictures were taken.  When the virtual tours were introduced, within days we had a virtual tour added.  There were always a lot of viewings and it was well organised.  Once the house had sold Jenni was outstanding.  Her understanding, support and time was second to none and she made the whole process feel a lot more achievable.  Little touches were also considered and everything felt personal.  She is a very special lady and a credit to MAP

Any concerns i had were dealt with immediately and professionally

The whole process of renting through MAP Estate Agency was stress free and handled in a very professional manner.  Benjamin is so helpful and very efficient.  I found he replies to emails without delay and in a very friendly manner.  No issue is too small for his attention.  I also found the process stress free and would return to him again if I need to rent any other property in the future

Exceptional service, great communication and very happy with our new property

Benjamin Nichols has been a great help for us especially as we are just newly arrived in Truro Cornwall.  He is a professional and experience real estate agent.  He is knowledgeable, accessible 24/7 and communicates clearly which makes our moving out so smooth and the processing such a breeze!  He also made us feel secure and comfortable. We are so grateful to have such a lovely agent like him

They went above and beyond to help.  They facilitated a viewing on Whatsapp as we were 350 miles away and kept in contact all the way through from viewing to completion.  If ever we move again I won't hesitate to use them.  Andrew Mcknight used his experience to support the move throughout the chain

A heavy burden has been offloaded from my shoulder through his generous act and professionalism.  We are treated warmly since the viewing day and he is kind enough to explain to us the bits and pieces on how renting in the UK would be.  Being new to the country, finding a flat was such a huge challenge.  I can't thank Ben enough for accommodating and guiding us along the way.  I hope he could touch many more lives, as he had touched ours with his kind heart.  He deserves to be acknowledged

Through their diligence and communication they made the whole process relaxing and special - Shelly and Tracy