Our business goal is to work for our clients and provide the very best service we can using our extensive expertise and skills. We want to look after our clients so they recommend us and allow our business to grow organically. Since opening in February 2017 we are delighted to have received so much positive feedback, in turn winning many awards for both the service to buyers, sellers and landlords and tenants.
This has meant we have been lucky enough to have won several ESTA awards, the largest and most prestigious property awards which are only awarded to agents based upon feedback from real customers. We recognise that recommendation is the best message for a business and providing the best service we can to our clients is what drives us. For more information on the ESTA awards, the details of the many awards we have won and a message from Location, Location, Location’s TV host Phil Spencer please click HERE
Below is feedback from clients who have used our services. We are immensely proud of this page and thank each and every one of these people for their trust in either buying or selling with MAP and then spending their time in providing us with feedback.
If you are considering buying and selling we would love to try and help you through the process from beginning to end and prove that estate agents are not, by any means, all the same.
I have been so impressed with the efficiency that I've experienced at MAP lettings. I had a water lead on the day rental viewings were supposed to happen but this was managed so well and still had 3 people interested in renting. They were also able to very quickly source a new carpet and get it fitted for us in just a few days. Ben at MAP lettings has been unbelievably brilliant in getting our place sorted for the rental market
Faultless experience from the very first phone call to the contract and rental packages received. I wanted everything completed to I could move before the 2nd lockdown and Ben did not fail to ensure this goal was reached. All done without cutting corners or skipping essential checks and legal requirements. Amazing level of customer service. Would happily recommend. Ben went beyond what I expecting and was always friendly and professional
Excellent, couldn't do enough to help, Jenni Parsons and co
Our experience of purchasing through MAP has been exceptional from start to finish. I couldn't recommend MAP enough. Our initial viewing with Michael was very enjoyable, Michael is friendly and fun but also informative and communicated well through the initial process of making the offer. We've since been looked after by Andrew whose communication and support has been second to none. I have been kept in the loop through every single step and had more support, information, explanation and updates from Andrew than our own estate agent. We wish we had sold with MAP but will certainly use MAP in the future and will recommend MAP to everyone we have the opportunity to! Andrew has supported the whole chain in negotiations, communications and pushing the process along, even helping the solicitors with many of their conversations. Very pleased indeed and very grateful for the brilliant support through the rollercoaster of home buying! The support from MAP has ensured my overwhelmingly positive experience, brilliant!
MAP made our relocation move possible. They provided an excellent service. Their word is their bond. I would definitely choose them if we were to sell in Cornwall. Tracy Sutton has been marvellous. She has been there every step of the way for us. She has been the linchpin of our buying and selling experience. She's indispensable
I've moved house many times in the past but have to say that MAP were by far the most impressive estate agent I have used. Their efficiency, professionalism, communication and commitment to their role was of a gold standard. They went over and above to make sure our house sale was a seamless and smooth transaction. I would definitely recommend MAP to my family, friends and colleagues and would not go anywhere else now. My experience with MAP has been amazing and they definitely get a 10 from us. If you want an estate agent that is a step ahead then look no further than MAP estate agents. I'd like to take this opportunity to thank the team for all their hard work and efforts.... you're the best! Andrew McKnight did an excellent job in chasing up the solicitors and estate agents and was the main link in the chain. Without his time and coordination the move would not have gone ahead as quickly as it has. I cannot thank him enough for all he has done for us. Michael Apeitos arranged and undertook our viewings and was extremely accommodation by undertaking viewings even when it was his day off. His enthusiasm and friendly attitude is fantastic to see and he is a credit to MAP
The team at MAP were professional and courteous in every interaction that I had with them, nothing was too much trouble. I would like to mention Tracy Sutton and Jenni Parsons
Excellent service throughout sale and purchase, always felt informed. Michael Apeitos and Andrew McKnight were both awesome
MAP estate agents, Gateway Business Centre, Wilson Way, Barncoose, TR15 3RQ
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