Our business goal is to work for our clients and provide the very best service we can using our extensive expertise and skills. We want to look after our clients so they recommend us and allow our business to grow organically. Since opening in February 2017 we are delighted to have received so much positive feedback, in turn winning the best estate agent in Cornwall (ESTA’s) for 2018 and subsequently in 2019 as voted for by our clients and buyers. We are the only estate agent ever to win the award twice.
Below is feedback from buyers, sellers, landlords and tenants who have used our services. We are immensely proud of this page and thank each and every one of these people for their trust in either buying or selling with MAP and then spending their time in providing us with feedback.
If you are considering buying and selling we would love to try and help you through the process from beginning to end and prove that estate agents are not, by any means, all the same.
Perfect service from all the staff at MAP
I purchased my property through MAP however they were the driving force through the entire process of my sale and purchase, chasing and encouraging the movement in the chain. When things slowed down they were amazing at finding out where there were issues getting things moving again. If I were ever to move again there would be no question that i would choose MAP to deal with the sale and purchase. Tracy was amazing, she called every week with an update. If there was an issue she not only identified it but she was instantly working on rectifying it. I felt very lucky to have her on my side during the process. I can't thank her enough
After 2 previous estate agents, who showed such poor customer service, I was sceptical of any estate agent. Michael I found very genuine and honest about my house from the start. Throughout the whole process I felt very supported. Nothing was too much trouble
This was the first time I have sold a property and MAP made it simple and painless! Always in touch during the whole process, I couldn't have been happier with them
From our very first phone call to the day we moved out we couldn't fault the service. We received 3 offers on the first day of viewings, were kept up to date throughout the process, felt comfortable asking for advice about our purchase and had all our queries answered straight away. Really pleased we chose MAP and would definitely do so again. Tracy was really helpful throughout the process and went above and beyond to keep our buyers despite our purchase taking months longer than anticipated. Thank you!!
Very refreshing to see old school traditional methods and communication being used, in touch weekly without fail with sales updates
Very good, i would use them again! Jenni Parsons went above and beyond one could expect, excellent communication
Everyone i dealt with from MAP was so friendly and professional. They were wonderful and so helpful from the beginning to the end. I would use them again if buying or selling a property. Tracy was an absolute star and Andrew and Andy were fab too